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How to Handle Aircraft Damage & Sustained Loss

Larry Rachlin, Inc in South Orange, New Jersey, can help you get the money you're owed by laying out the insurance policy for you. Recoup your losses from aircraft damage, whether it's your own plane or one you flew while using rental insurance. Here's what you need to do when it comes to sustained loss.


Plane Parked

Secure Your Assets

Focus on protecting your property, and act as though all the loss would be paid directly out of your pocket. You must do this under the terms of your insurance policy. If possible, remove all of your radios and any valuable equipment. More loss usually occurs after the accident than is incurred during the accident. Try to arrange for a guard so further loss is not incurred.

Report the Damage

After your aircraft is secured, call your agent to report the loss. Then, attempt to determine the extent of the repair and who will fix it. Under the terms of the insurance contract, it is your responsibility to determine the amount of loss.


File a Proof of Loss

If you will refer to your policy, you will see that you must file a proof of loss within a 60-day period. After this is filed, you must be able to prove the loss.

Organize Your Bills

All bills for work accomplished will be sent directly to you. At no time will any invoices be mailed to the insurance company. It's important to keep track of your paperwork to ensure that you are reimbursed.


Get Paid

The insurance company will agree on what work needs to be done and at what price. They will then reimburse you for the cost of the work accomplished. You will have to pay the cost for any additional work. Have the mechanic give you a separate bill for any work not agreed upon with your insurance company.

Know Each Party's Responsibilities

The insurance company is not responsible in any way for workmanship. The plane's aesthetics and operation are your responsibility. You are responsible for the repair. The insurance company will only reimburse you for the cost of the repair.